Let’s be real: picking a hotel in New Orleans can feel overwhelming. There’s the French Quarter, the Garden District, the Warehouse District — and that’s just for starters. But the Sheraton New Orleans Hotel keeps popping up on everyone’s radar for one simple reason: location, location, location. Sitting right on iconic Canal Street, this hotel puts you literally steps from Bourbon Street, the French Quarter, and the Canal Street streetcar line . It’s a 49-floor high-rise with a rooftop pool, sweeping city views, and over 1,000 rooms, so it’s got that big-hotel energy with all the amenities you could want .
We haven’t personally stayed here (yet!), but we’ve dug deep into guest reviews, expert takes, and everything this property has to offer. Here’s the honest, no-fluff breakdown to help you decide if it’s the right fit for your NOLA getaway.
Own or manage this property?I'd love to collaborate — reach out at
This email address is being protected from spambots. You need JavaScript enabled to view it. to talk features, walkthroughs, or partnerships.
Quick Facts
The Full Write-Up: Our Take on the Sheraton New Orleans
Location That Can’t Be Beat
If there’s one thing everyone agrees on, it’s the location. The Sheraton New Orleans sits at 500 Canal Street, right at the border of the French Quarter and the Central Business District. That means you’re:
- 1-minute walk to Canal Street shopping and streetcars
- 4-minute walk to Bourbon Street
- 5-minute walk to Caesars New Orleans Casino
- 0.3 miles from the Audubon Aquarium of the Americas
- Right next door to the Sazerac House, a must-visit for cocktail history buffs
Guests consistently rave about the walkability, with one reviewer noting, “Everything is in walking distance.” Another called it “the real heart of New Orleans,” giving it a stellar 9.3/10 location score. You can park your car (more on that in a minute) and literally not touch it again until you leave.
The Vibe: Big Hotel, Big City Energy
With 49 floors and 1,057 rooms, this is not a boutique hideaway. It’s a bustling, full-service convention hotel that sees a lot of foot traffic — especially during Mardi Gras, Jazz Fest, and major events at the Superdome or Convention Center. The lobby can get lively, and that’s part of the charm for some, while others might find it a bit impersonal.
That said, the hotel has been described as having “great comfort and excellent service” by many travelers. One guest mentioned their room on the 44th floor offered a “fantastic view and a quiet atmosphere,” so if you’re looking for peace and quiet, definitely request a higher floor .
Rooms: Spacious, Clean, But Maybe a Bit Dated
Here’s where opinions get interesting. Most guests agree the rooms are clean and comfortable, with premium pillowtop beds, down comforters, and floor-to-ceiling windows that offer killer views of the French Quarter or the Mississippi River. One reviewer said their room was “surprisingly spacious — much larger than typical rooms back home”.
However, a recurring theme in reviews is that the rooms could use some updating. Several guests mentioned a lack of modern touches like USB ports, and the overall decor feels a bit early-2000s. If you’re someone who values modern aesthetics over classic comfort, this might be a slight drawback. But if you’re like us and care more about a good night’s sleep and a clean space, you’ll probably be just fine.
Amenities That Actually Deliver
The Sheraton New Orleans packs a solid punch when it comes to amenities:
- Rooftop Outdoor Pool – Yes, a rooftop pool in the middle of the city. It’s not huge, but the views are fantastic and it’s a great way to cool off after a day of walking.
- Roux Bistro – Serves traditional New Orleans breakfast and authentic Cajun-Creole cuisine. Locals apparently love it too, which is always a good sign.
- Pelican Bar – Named after Louisiana’s state bird, this spot is perfect for evening cocktails in a courtyard-like setting.
- Starbucks – Because sometimes you just need a quick caffeine fix before hitting the streets.
- 24-Hour Fitness Center – Equipped with Peloton bikes, so you can keep up with your workout routine.
- Club Lounge – Located on the 42nd floor with complimentary breakfast and evening hors d’oeuvres. If you’re a Marriott Bonvoy member or book a club-level room, this is a major perk.
Pet-Friendly Policy
Bringing your furry friend? The Sheraton New Orleans is pet-friendly, but there are some rules: dogs only, max weight 40 pounds, one pet per room, and a non-refundable $75 fee per stay. They also can’t be left alone in the room, so plan accordingly.
Parking: Prepare to Pay
Let’s talk parking, because this is one area where the hotel takes some heat. On-site self-parking runs $42 per day, and valet is $52 per day. Oversized vehicles? That’ll be $62 plus tax. One reviewer mentioned being charged an extra $10 per day because of their vehicle size, which felt unfair to them .
Our take? If you’re flying in or taking a train, skip the rental car entirely. New Orleans is incredibly walkable, and rideshares are plentiful. Save that parking money for beignets and po’boys.
Service: Mixed but Mostly Positive
Service reviews are a bit of a mixed bag. Some guests rave about the “top notch service” and friendly staff, while others have reported issues like booked room types not being available at check-in. One reviewer noted they were moved to a different room and promised a switch the next day, which is inconvenient but not a dealbreaker.
The general consensus? The staff is nice and helpful, but during peak times, things can get a little chaotic. If you’re checking in during a convention or festival weekend, patience is your friend.
My TikTok Videos:
Nearby: What to Do Around the Sheraton New Orleans Hotel
One of the best things about this hotel is how close it is to literally everything. Here are a couple of our favorite nearby activities — and don’t forget to check out our full activity guides for more ideas:
The French Quarter – Just a 3-minute walk and you’re in the heart of the Quarter. Explore Jackson Square, browse Royal Street’s antique shops, and grab a muffuletta at Central Grocery.
Audubon Aquarium of the Americas – A 0.3-mile stroll along the riverfront. It’s a great spot for families or anyone who loves marine life.
The Sazerac House – Literally next door to the hotel. This interactive museum tells the story of New Orleans’ cocktail culture, and yes, there are tastings.
Caesars Superdome & Smoothie King Center – If you’re in town for a game or concert, both are within easy walking distance.
The Bottom Line: Is the Sheraton New Orleans Hotel Right for You?
Here’s the honest truth: the Sheraton New Orleans Hotel is a solid, reliable choice for travelers who prioritize location and amenities over boutique charm. It’s not the trendiest hotel in the city, and it might not wow you with cutting-edge design, but it delivers where it counts — comfort, convenience, and value.
Book this hotel if:
- You want to be in the middle of all the action
- You’re a first-time visitor who wants easy access to the French Quarter and Bourbon Street
- You appreciate big-hotel amenities like a rooftop pool, multiple dining options, and a fitness center
- You’re attending a convention or event at the Superdome or Convention Center
Skip it if:
- You prefer boutique, intimate properties with unique character
- You’re on a tight budget (parking fees add up fast)
- You’re looking for ultra-modern, Instagram-worthy interiors
Quick Summary / Takeaway
Ready to Book?
If the Sheraton New Orleans Hotel sounds like your kind of stay, don’t wait — rates fluctuate wildly depending on events and festivals. We’ve seen prices start as low as $116 per night during off-peak times, but they can climb much higher during Mardi Gras or Jazz Fest.
| Love limited-time deals & coupon codes? Grab today's hot steals — no sign-up required! See Today's Deals → |
|
Promote your brand with us
Want to showcase your product to the Closet of Free Samples audience? Check out my available advertising options and email me to discuss!
|
|
Affiliate Disclosure: Some of the links in this article are affiliate links, meaning we may earn a small commission if you book through them — at no extra cost to you. We only recommend properties we genuinely believe in. Thanks for supporting ClosetSamples.com!