For those of you have been with me since the beginning you know the ups and downs I`ve had with web hosting. Blogger was a great way to start, but as time went on I realized the limitations I had and my site was growing so I needed to upgrade so to speak. A friend of mine had good luck using Hostmonster so I started off with them. Needless to say it was all downhill from there. Click here to read about my previous posts about them and you will see they weren`t all that great. In fact, many of you who stuck around (which I very much appreciate) can recall how many times I was complaining about downtime and site issues, etc. It was frustrating. I was trying to grow, but what`s the point of growing if the site is down and not functional most of the time? So after their last major outage and feeling the slap in the face when they only wanted to offer 1 free month of their cruddy service it was time to move on.
My next stop in web hosting was with Arvixe. I thought for sure that would be a great relationship, but I had issues since the moment of transferring my site. I was not happy and left them within a week!
My last a final stop is when I found the love of my life (in the web hosting world that is)! A company called SiteGround. I was about ready to give in and stick it back out with Hostmonster when I discovered SiteGround and figured - why not try one more place? I`m glad I gave them a chance. You see my site is a rather large site. It has over 33,000 blog posts (I`ve been doing this since 2008!), lots of graphics, comments, etc. All of this is a factor in what is needed for a hosting company. Small blogs can get away with the shared hosting and such (which SiteGround does offer!), but I needed more than that. On Hostmonster I was using a VPS (basically the step down from a dedicated server). Well with SiteGround they what is called a CloudVPS. It`s faster and well, more reliable in my experience!
For any of you who have stuck things out with me you may have seen the change. My site is up 99% of the time! Sometimes I get a 500 or 503 server error, but it lasts 5 minutes at the most when it does happen. It`s not constant. So that means you all can get the full experience of my site without it crashing every 2 seconds. I`m able to get more done. Now a CloudVPS is an upgrade from a typical VPS, but it`s what my site needed and it`s SO much better.
As far as the customer service goes - well I haven`t had much experience with it because I haven`t needed them. I talked to them just on the day I switched over. The team was knowledgeable of the various services and kindly answered all my questions and was patient with me as well. I`m paying a bit more for the service now, but it is very much worth it. At least I`m getting the service that I`m paying for. After the ups and downs with web hosting companies, I couldn`t recommend anyone better than SiteGround from my experience. Up time + quality service is a plus in my book!