Samples provide consumers and sellers with a win-win situation. As a buyer, you get to try a product for free while the seller gets the opportunity of advertising their product. A sample is a product that a business will offer to their clients at no cost, especially when introducing a new product in the market in order t influence their buying behavior. We have all tasted a free sample in the supermarkets, and let us now look at why consumers love samples and why product samples keep consumers buying a product repeatedly.
Allows Consumers to Make Informed Buying Decisions
Samples allow you to have a taste of a product and determine whether it meets your preferences and standards before making a purchase. A sample will give the consumer a first-hand impression of your product, and if your product is of high quality, consumers are likely to keep coming back to your shop. Moreover, samples help build a consumers' understanding of the usage of products that your business is offering.
Technical products may require you to train consumers on how a product should be used, and the best way to do this is by offering samples. For example, consumers who use CBD products may be wondering, "
does CBD oil help PTSD?" It is only when the consumer tries the product that they get to understand how CBD products work in calming PTSD symptoms.
Educates the Consumers
Giving free samples is educational and goes a long way in informing consumers on the benefits of using a product and how a product should be applied. Unlike other promoting techniques, samples can draw the full attention of consumers, giving you a platform to educate consumers o how to use a product. When consumers understand how your products work, they will keep coming back to your business for more purchases.
Fosters Positive Consumer Relations
Samples will attract new buyers to your business and help you retain the existing customers. While offering free samples to your customers, your staff has the opportunity of interacting directly with the customers and answer most questions that the consumers ask.
Consumers love getting timely feedbacks, and giving samples offers you the right platform to provide feedback to your consumers. Moreover, your sales team will identify some of the setbacks in your sales and thus increase your sales. Finally, as you give free samples, you are building the reputation of your business and image. This will be reflected in the form of repeat purchases from your consumers.
Creates a Sense of Obligation on Your Consumers
As you give samples, you create a sense of obligation to your consumers, and they feel the urge to repay you for the free samples you have offered by making more purchases from your business. We do not want to owe anyone in our daily life, and we always want to repay the good deeds we get from our peers and friends. The same case happens when a business offers free samples, and most consumers will want to do something good in return for the free samples. For example, by giving samples, your customers may refer their friends to your business, resulting in more sales. According to
Gevalia Coffee, consumers who tasted their free samples have referred their friends to the firm, and they have made repeat purchases of the Gevalia Coffee.
Gives Your Business a Competitive Advantage
Many businesses are not willing to offer any free samples and do not enjoy the full benefits of giving product samples. There are several reasons why some companies may not offer product samples, such as lack of knowledge and resources to provide samples. However,
giving free samples is an effective strategy that will increase your sales significantly, attract new customers, retain existing clients, and build your business's reputation. Since many companies do not offer samples, you can use free samples as your product promotional strategy and get the upper hand in the stiff market competition.
Giving free samples is the best strategy to ensure consumers keep coming back to your stores for more purchases. Besides this, free samples create a platform where you educate consumers on how to use your products, and this ensures consumers have an easy time using products. This can prompt them to keep buying the same product from your store repeatedly.